13 October 2025
Being a property manager isn’t just about collecting rent and fixing the occasional leaky faucet. One of the most important hats you wear? Tenant screening. Why? Because having the right tenants can mean the difference between peaceful, steady income and constant headaches. You want renters who pay on time, respect your property, and don't cause drama with the neighbors.
In this article, we’re diving deep into the tenant screening techniques every property manager should have in their toolkit. Whether you’re managing a handful of single-family homes or overseeing a high-rise apartment complex, these tips can help you avoid costly mistakes and keep your rental business running smoothly.
Think of tenant screening like dating—it’s all about compatibility. You're looking for someone who fits your rental criteria, won’t ghost you on rent day, and treats your property like it’s their own.
Ask yourself:
- What’s the minimum income requirement?
- Do you allow pets?
- Do you require a certain credit score?
- How long should their job or rental history be?
Having a clear tenant profile helps you stay consistent and avoid discrimination claims. Just make sure your criteria follow the Fair Housing Act—more on that later.
Here's what to include:
- Full name and contact info
- Social Security Number or ID
- Employment and income details
- Rental history with references
- Permission to run a background/credit check
A great move? Offer an online rental application. It speeds up the process and gives you all the data in one place—no paper piles or chicken-scratch handwriting to decipher.
What should you look for?
- Scores above 600 are typically decent.
- Red flags include recent bankruptcies, unpaid bills, or maxed-out credit cards.
But here’s the catch: credit checks don’t tell the whole story. Someone might have average credit due to student loans but always pays rent on time. That’s why credit should be just one piece of the puzzle.
Ask for:
- Recent pay stubs
- Bank statements
- Employer contact info
- Tax returns (for self-employed applicants)
And yes, actually call their employer. It's worth the few minutes to confirm they really work there and aren’t just besties with the HR person.
Call their previous landlords and ask:
- Did they pay rent on time?
- Were they respectful to neighbors?
- Any damage beyond normal wear and tear?
- Would you rent to them again?
Be ready for some vague responses—some landlords just want to pass a bad tenant along. That’s why it helps to check with multiple references and dig a little deeper when things seem off.
Look out for:
- Serious criminal convictions (especially related to violence or property damage)
- Drug-related offenses (depending on your policy)
- Sex offender registry status
Remember: having a criminal record isn't always a deal-breaker, but you have to make decisions based on whether it affects the safety and well-being of your property and other tenants.
- Are they polite and respectful?
- Do they communicate well?
- Are they asking thoughtful questions about the unit?
Trust your gut. If something feels off, it usually is.
Example:
If you ask one applicant for three months of pay stubs, ask everyone for the same. If you do a background check for one, do it for all.
Having a written tenant screening policy helps you stay consistent and professional—and it covers your butt legally, too.
According to the Fair Housing Act, you can't deny applicants based on:
- Race or ethnicity
- Religion
- Sex (including gender identity and sexual orientation)
- Disability
- Familial status
- National origin
So, avoid any screening criteria that could be seen as discriminatory. And never, ever make decisions based on personal bias.
It’s like having a virtual assistant who never sleeps or takes coffee breaks.
Just make sure the service is FCRA-compliant and trustworthy. Read reviews, compare features, and choose one that works for your workflow.
- Rushing the process or offering to pay more upfront
- Incomplete or inconsistent information
- Past evictions or multiple recent moves
- Unverifiable income
- Refusing to authorize a background or credit check
Red flags don’t always mean “no,” but they should trigger deeper questions and extra diligence.
But remember to stay fair, consistent, and within the law. Gut feelings aren’t a license to discriminate.
Why? Because if a rejected applicant accuses you of discrimination, you’ll have the documentation to show that the decision was based on legit criteria.
It's like keeping receipts—just in case something comes back to bite you.
Go over the lease in detail:
- Clarify rent due dates and late fees
- Reiterate rules (pets, guests, maintenance)
- Outline consequences of non-compliance
And of course, get everything in writing. It’s not just about trust—it’s about clarity and covering your bases.
- Local landlord associations
- Real estate blogs (like this one!)
- Property management forums
- Continuing education courses
Knowledge is power. And in the world of tenant screening, it's also your best protection against bad tenants and legal trouble.
Think of tenant screening like building a fence around your rental property. The stronger your process, the fewer unwanted surprises can sneak through. Take the time to do it right, and your future self (and your wallet) will thank you.
Now, go fill those units—with confidence.
all images in this post were generated using AI tools
Category:
Property ManagementAuthor:
Travis Lozano